Support
Frequently Asked Questions
Answers to the most common questions about product selection, the quotation process and technical topics.
Products
Why are there no prices on the site?
Where do the values in the dimension tables come from?
Why do some products have no product code?
Can a size not shown in the catalog be manufactured?
Quotations and orders
How can I request a quotation?
What information should I prepare for a quotation?
Will my quote list be lost?
Technical questions
What is the difference between DN/PN and NPS/Class?
Which valve type should I choose?
What should I consider when selecting an expansion joint?
Can I get a technical drawing or CAD file?
Site and privacy
Why is there no cookie consent banner?
Is my data shared with third parties?
If your question is not here
Write to our technical team directly. If you include working pressure, temperature and fluid, the first reply will already contain a product recommendation.